Reverse Logistics

In today's competitive market place we are seeing technical advances at an unprecedented rate. Regardless of how high the quality of the products you sell the chances are product issues will exist. It is imperative that your customers are handled in an efficient and streamlined manner, as the last thing you want is to add insult to injury and expose your customers to lengthy or difficult processes.

Allow ECD to handle all of your returns through our streamlined returns program. We handle each return efficiently and professionally in order to provide your customer with a positive experience. By including our reverse logistics program in overall process, you will be given piece of mind knowing that we will identify any negative trends and or issues.

As returns impact the bottom line of any business it is critical that any reverse logistics operation provides the maximum recovery and reuse of your customers returns as possible. The amount of reuse yield that can be achieved directly affects the cost implications to your business.

Any materials which cannot be reused are recycled in accordance with our environmental processes.

ECD is able to provide a complete reverse logistics solution or operate as and when needed to help facilitate and clear back logs. We understand time is critical in maximising the returns achieved. Speak to us today and see how ECD can help your business increase and maximise the revenue from your customers returns.

Please contact ECD for further information on any of these services. For advice & consultation regarding Reverse Logistics, please contact us on +44(0)1902 722388 or email Reverse-Logistics@ecdltd.co.uk